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City Hive Support
Orders - Need Help?
Orders - Need Help?
Get answers to common order questions and find support for any issues you may encounter.
Edit an Order
Refund an Order
Utilize Uber & Doordash for Deliveries
Uber and DoorDash Appeal Process
Smart Shipper Claim Process
Mitigate Fraud by Verifying Credit Card Account Access
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Managing Orders
How to Pause Orders
Fulfill an Order
Manually Create an Order
Order Status Definitions
Change Order Fulfillment (Pickup, Delivery, Shipping)
Activate Fraud Protection
Block an Account from Ordering
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Shipping
How to Activate Shipping using Smart Shipper
Integrate with Fedex Shipping
Integrate with UPS Shipping
Configure Shippable States
Automatically Create Shipping Labels
Delivery Optimization
Driver Delivery App & Route Optimization through Onfleet
Digital Gift Cards
Digital Gift Cards
Corporate Gifting
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