City Hive Support
Contact Us
Go to Customer Portal
Orders - Need Help?
Get Set Up
Create Your Merchant Account
Configure Your Settings
Launch Your Website and App
Advanced Set Up
Starter Guides and Best Practices
Managing Orders
Order Processing
Delivery Optimization
Digital Gift Cards
Shipping
Orders - Need Help?
Inventory Management
Set Up and Sync
Update Product Information
Standard Inventory Management
Customize Your Website & App
Creating and Editing Pages
Graphics & Design
Content Organization
Promotions
Promotions
Wine Clubs
Wine Club
Events
Marketing
Email, Push & SMS Marketing
Autopilot
Overview and Reports
Customer Engagement
Customer Acquisition & Management
Payments & Billing
Transactions
Payments
Disbursements
Chargebacks
Analytics
Ads
Add-ons & Plugins
FAQs
Back to home
City Hive Support
Orders - Need Help?
Get Set Up
Create Your Merchant Account
Configure Your Settings
Launch Your Website and App
Advanced Set Up
Starter Guides and Best Practices
Managing Orders
Order Processing
Delivery Optimization
Digital Gift Cards
Shipping
Orders - Need Help?
Inventory Management
Set Up and Sync
Update Product Information
Standard Inventory Management
Customize Your Website & App
Creating and Editing Pages
Graphics & Design
Content Organization
Promotions
Promotions
Wine Clubs
Wine Club
Events
Marketing
Email, Push & SMS Marketing
Autopilot
Overview and Reports
Customer Engagement
Customer Acquisition & Management
Payments & Billing
Transactions
Payments
Disbursements
Chargebacks
Analytics
Ads
Add-ons & Plugins
FAQs
Orders - Need Help?
Get answers to common order questions and find support for any issues you may encounter.
Edit an Order
Refund an Order
Utilize Uber & Doordash for Deliveries
Uber and DoorDash Appeal Process
Smart Shipper Claim Process
Mitigate Fraud by Verifying Credit Card Account Access
