Orders - Need Help?

Get answers to common order questions and find support for any issues you may encounter.

• Manage Orders 
• Order Status Definitions
• Refund an Order
• Utilize Uber & Doordash for Deliveries
• Uber and DoorDash Appeal Process
• Smart Shipper Claim Process
• Activate Fraud Protection
• Mitigate Fraud by Verifying Credit Card Account Access
• How to Pause Orders
• Block an Account from Ordering