Automatically Create Shipping Labels

Automatically Create Shipping Labels

The final steps in the FedEx Web Services certification process is to complete the highly detailed ‘Label Evaluation'. These labels are evaluated for compliance against FedEx regulatory standards to ensure no delivery service interruptions occur once your packages enter the FedEx operational network.
  1. Complete the Label Cover Sheet attached (located at the bottom of this page)
  2. Click Load Test Shipping Labels from your City Hive merchant portal to generate the sample label 
  3. Print the labels using your label printer
  4. Scan the labels using your printer as a PDF at 600 DPI.  In order to keep the file size manageable, please do not use a higher resolution
  5. Email the PDFs of the labels and Label Cover Sheet to: label@fedex.com

What Happens Next

  • The Bar Code Analysis Group will provide results via email within three business days of receipt.
  • If the labels are compliant with specifications, the customer can begin shipping. You will see the label show up for download under the Shipping Info section on each shipping order

  • If the labels are non-compliant, the Bar Code Analysis Group's email will list the issues with recommendations for resolving them.  Consult your FedEx technical rep for a resolution and then re-submit your corrected labels along with the Label Cover Sheet.
  • Email the Bar Code Analysis Group if you need assistance.
  • Note: If the scanned labels are without visible defects (such as lines going through the barcode, spots in the ink, or physical damage), then they may pass inspection and approval will be granted. However, if there are defects, physical copies will be requested.

Physical Labels

Pay particular attention to print quality and accidental enlargement/shrinkage of labels (i.e. scaling).  These are the top two reasons why labels do not pass the label evaluation process.

 

Failure to include this cover sheet and failure to populate for all fields on the cover sheet, will significantly delay your evaluation timeline.


    • Related Articles

    • Set Up Shipping

      If you carry unique products that are hard to find or price yourself competitively, shipping is a great way to expand your business.  By connecting a FedEx or UPS account with City Hive, the system will automatically calculate the cost of shipping ...
    • Create an Automatic Discount

      Introduction There are two types of discounts available in the City Hive Merchant Dashboard; coupons and automatic discounts. In this article, we'll go over how to create an automatic discount and several use cases for this type of discount. What is ...
    • Automatically Sync Orders Back to Your POS

      Save time from manually adding orders to your POS by contacting us. Our team can configure the following POS systems to send the orders back automatically and deplete inventory. Lightspeed Retail Com Cash Magstar mPower (Cloud) Retail Key (by Hotel ...
    • Create A Coupon

      Introduction There are two types of discounts available in the City Hive Merchant Dashboard; coupons and automatic discounts. In this article, we'll go over how to create a coupon code and several use cases for this type of discount. What is a coupon ...
    • Create a Phone Order

      Some customers prefer to place their delivery orders over the phone. Give them the benefits of being a customer on your Merchant Dashboard, including but not limited to store credit, order history, favorites, saved credit cards and more. ➡️ Head to ...