City Hive Support
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Go to Customer Portal
Managing Orders
Get Set Up
Create Your Merchant Account
Configure Your Settings
Launch Your Website and App
Advanced Set Up
Managing Orders
Fulfill & Edit Orders
Order Processing
Delivery Optimization
Shipping
Inventory Management
Set Up and Sync
Update Product Information
Standard Inventory Management
Customize Your Website & App
Creating and Editing Pages
Graphics & Design
Content Organization
Wine Clubs, Gift Cards, Events
Wine Club
Gift Cards
Events
Discounts & Promotions
Coupons
Discounts
Sales and Promotions
Customer Engagement & Marketing
Customer Acquisition & Management
Email, Push & SMS Marketing
Google & Facebook Tools
Payments & Billing
Transactions
Chargebacks
Disbursements
Payments
Reports
Analytics
FAQs
Back to home
City Hive Support
Managing Orders
Get Set Up
Create Your Merchant Account
Configure Your Settings
Launch Your Website and App
Advanced Set Up
Managing Orders
Fulfill & Edit Orders
Order Processing
Delivery Optimization
Shipping
Inventory Management
Set Up and Sync
Update Product Information
Standard Inventory Management
Customize Your Website & App
Creating and Editing Pages
Graphics & Design
Content Organization
Wine Clubs, Gift Cards, Events
Wine Club
Gift Cards
Events
Discounts & Promotions
Coupons
Discounts
Sales and Promotions
Customer Engagement & Marketing
Customer Acquisition & Management
Email, Push & SMS Marketing
Google & Facebook Tools
Payments & Billing
Transactions
Chargebacks
Disbursements
Payments
Reports
Analytics
FAQs
Managing Orders
Learn to fulfill, edit, deliver, and process various order types.
Fulfill & Edit Orders
Fulfill an Order
Edit an Order
Refund an Order
Manually Create an Order
Order Status Definitions
See more
Order Processing
Processing DoorDash Orders
Processing GrubHub Orders
Processing Uber Eats Orders
Change Order Fulfillment (Delivery vs. Pickup)
Activate Fraud Protection
Mitigate Fraud by Verifying Credit Card Account Access
Block an Account from Ordering
See more
Delivery Optimization
Utilize Uber & Doordash for Deliveries
DoorDash & Uber Appeal Process
Driver Delivery App & Route Optimization through Onfleet
Shipping
How to Activate Shipping using Smart Shipper
Integrate with Fedex Shipping
Integrate with UPS Shipping
Automatically Create Shipping Labels
Configure Shippable States
See more