How to Activate Shipping using Smart Shipper

An easy-to-use setup for shipping to 47 states.

This feature is available with all subscription plans: 
  • Standard
  • Pro
  • Expert 

Popular Uses: 

  • Quickly provides the option to reach customers in 47 states.
  • Simplifies the shipping process with a straightforward setup, reducing the time and effort needed for order management.

Smart Shipper offers the option to ship the following categories to these states:

Wine: Available in all states except Arkansas, Mississippi, and Utah.
Beer: Available in all states except Alabama, Arkansas, Hawaii, Mississippi, and Utah.
Spirits & Alternative Beverages: Available in all states except Alabama, Arkansas, Louisiana, Maine, Mississippi, Montana, South Dakota, Utah, Vermont, West Virginia, and Wyoming.


Set-Up Process

  1. Navigate to the Add-Ons & Plugins section in your dashboard
  2. Review and agree to the terms and conditions for Smart Shipper
  3. Click Activate to enable the feature

Once your request is processed, Smart Shipper will be activated within a few business days. Existing state configurations will remain unchanged. You’ll receive a confirmation email once the setup is complete.


Manage and View State Settings

Once Smart Shipper is activated, follow these steps to manage your state-specific settings:

  1. Navigate to the Shipping section of your dashboard.
  2. Click on the CITYHIVESMARTSHIPPER Screenshot 2024-10-02 at 16 copy

This section will allow you to:

  1. Edit the minimum base shipping price: Click "View/Edit All" under Shipping LocationsScreenshot 2024-10-02 at 16.52.45
  2. Update specific states: Click the pencil icon under Actions for the state you want to modifyScreenshot 2024-08-15 at 18.48.45Screenshot 2024-10-02 at 17.04.51

Generating Labels 

 Generating labels for the order will be the same as for any other shipping order! 
  1. Once the order has been approved, click into the order to view the full page
  2. At the top right, you'll see the option to create the label Screenshot 2024-10-02 at 17.51.11
  3. After clicking on the button, you'll see the generated label appear on the right side of the order page under Shipping Information
    Screenshot 2024-10-02 at 17.57.59

Packing and Completing Shipping Orders

Printer Requirements

To print shipping labels, you’ll need a label printer capable of printing PDF or ZPL image/files.

Packing Orders

Ensure your packages are packed securely by following the FedEx packing guidelines.

Shipping Options

  • Drop-Off: Bring your packages to the nearest UPS or FedEx store.
  • Pickup: Schedule package pickups directly from the shipping service’s website for convenience, especially for frequent shipments. 

Billing Information

Shipping costs for each generated label will be added to your monthly invoice.
If you have questions about the charges, you can: