Transaction Status Review
Credit card transactions have several steps before entering the final stage of being disbursed to your account. Learn about each stage below and when you can expect the funds to appear in your bank. Determine which stage of the order life cycle your ...
Create a Phone Order
Some customers prefer to place their delivery orders over the phone. Give them the benefits of being a customer on your Merchant Dashboard, including but not limited to store credit, order history, favorites, saved credit cards and more. ➡️ Head to ...
Fulfill an Order
There is nothing better than getting a new order. Your customers need you, and it's time for you to step in and fulfill their requests. To fulfill an order please follow the steps below. ➡️ Head to Your Orders Page Review the Order 1. Protect ...
Refund an Order
If the customer request a refund we will charge the refund amount to the card on file and issue the funds back to the customer. We do this because we are not able to withdraw funds directly from their account, we are only able to deposit which will ...
Editing an Order
When needing to add, remove a product, add a discount, coupon, discount, change in tip, etc. This can all be done via the dashboard after letting the customer be aware these changes will be made. View the order - Once you're on your merchant ...