Transaction Status Review
Credit card transactions have several steps before entering the final stage of being disbursed to your account. Learn about each stage below and when you can expect the funds to appear in your bank. Determine which stage of the order life cycle your ...
Create a Phone Order
Some customers prefer to place their delivery orders over the phone. Give them the benefits of being a customer on your Merchant Dashboard, including but not limited to store credit, order history, favorites, saved credit cards and more. ➡️ Head to ...
Fulfill an Order
There is nothing better than getting a new order. Your customers need you, and it's time for you to step in and fulfill their requests. To fulfill an order please follow the steps below. ➡️ Head to Your Orders Page Review the Order 1. Protect ...
Refund an Order
Refunding an order can either result in a voided transaction or a refund. If the transaction is void, the system stopped the funds from transferring banks and the pending transaction will not post on the customer's account. A void usually takes place ...
Editing an Order
Whether you need to add or remove a product, add a coupon or discount, or change the tip, you can do this all through your dashboard before you accept an order or up to 2 hours after. After you called the customer and agreed upon the final order, you ...