This feature is available with all subscription plans:
1. Go to the Orders section on your Merchant Dashboard
- Standard
- Pro
- Expert
1. Go to the Orders section on your Merchant Dashboard
- City Hive Support
- Managing Orders
- Order Processing
Change Order Fulfillment (Delivery vs. Pickup)
If a customer wishes to alter their order delivery method, you can easily switch between delivery and pickup options by following the instructions below.
2. Find the order you would like to switch and click the "Full Info/Edit" button.
3. Click "Edit" to edit the order.
4. Click "Change Pickup/Delivery" button to switch between fulfillment options.
5. If you're switching to delivery, select the address to deliver to. If you're switching to pickup, click "Submit" to save.
6. Click "Update Order" and confirm all the details, then click "Approve".
7. The new fulfillment option has been saved, you can now accept or decline the order as usual.