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Change Order Fulfillment (Pickup, Delivery, Shipping)

If a customer wishes to alter their order delivery method, you can easily switch between our three options by following the instructions below.

  1. Begin on the Orders section of your dashboard Screenshot 2026-06-04 at 12.16.40 PM

  2. Find the order you would like to update and click on View/Edit Screenshot 2026-06-04 at 12.18.43 PM

  3. Select Edit Screenshot 2026-06-04 at 12.21.24 PM

  4. Under Order Details, you have the ability to switch between different options
    Screenshot 2026-06-04 at 12.23.07 PM-1

  5. To change to Pickup, select the option then click Update at the top to save your changes
  6. If switching to Delivery, the account's saved address will automatically populate. If multiple addresses are on file, select the desired delivery addressScreenshot 2026-06-04 at 12.36.38 PM

  7. You can also click the pencil icon to add a new one Screenshot 2026-06-04 at 12.36.56 PM

  8. If you are switching to Shipping, make sure to select your shipping service by clicking on the dropdownScreenshot 2026-06-04 at 12.43.14 PM

    Then click on the calculator to select your shipping option Screenshot 2026-06-04 at 12.40.26 PM

  9. Scroll up to the top and click Update  Screenshot 2026-06-04 at 2.15.54 PM

  10. A confirmation pop-up will display all updates to the order. After reviewing and confirming the details, click Complete Transaction

  11. Once saved, the new fulfillment option will appear on the order page!