Protect your business from chargebacks by sending a small deposit between $.01-$.99 to a customer's account who's been flagged as suspicious.
This feature is available with all subscription plans:
- Standard
- Pro
- Expert
Top Reasons to Verify a Credit Card
- If this would be the customer's first purchase and the order amount is larger than $100
- The order contains items with high resale value (Hennessy, Dom Pérignon, Clase Azul)
- Billing and delivery zip codes are from different states
How to Verify a Credit Card
Click "Verify CC" on the right side of the order page under Customer Details in the Billing Information section
Trigger the deposit by clicking "Yes, Continue"
Proceed by contacting the customer and requesting they confirm the amount they see in their bank account. Input the amount where it says "Enter the amount" and click Verify.
If the wrong number is entered you will be prompted with an error message.
Merchants are responsible for all losses incurred due to chargebacks. This feature is aimed to mitigate fraud and provide evidence to dispute chargeback claims, but does not guarantee that disputes and losses will not occur.