---
title: Set Up Shipping
description: Shipping products from your retail store can boost sales and expand your customer base by reaching those who may not be able to visit your physical location.
---

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2. [Get Set Up](https://support.cityhive.net/get-set-up?hsLang=en)
3. [Configure Your Settings](https://support.cityhive.net/get-set-up?hsLang=en#configure-your-settings)

# Set Up Shipping

## Shipping products from your retail store can boost sales and expand your customer base by reaching those who may not be able to visit your physical location.

 

<iframe width="700" height="700" src="https://www.youtube.com/embed/VrJ5weKAqbc" title="How to Configure Shipping Setting" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

#### Connect a Shipping account with City Hive

Automatically calculate the cost of shipping based on the weight of the products a customer has added to their cart and distance to their location. The bottles are based on the following weights:

- **187ml** - 0.83 lbs
- **375ml** - 1.65  lbs
- **750ml** - 3.31  lbs
- **1L** - 4.41  lbs
- **1.5L** - 6.61  lbs
- **3L** - 13.23  lbs

1. [**Begin on your Shipping section under Settings**](https://merchants.cityhive.net/#!/ffffffff/shipping)
2. **Select (+) on the far right ![Screenshot 2026-06-04 at 9.29.13 AM](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202026-06-04%20at%209.29.13%20AM.png?width=26&height=24&name=Screenshot%202026-06-04%20at%209.29.13%20AM.png)**
3. **Choose your shipping carrier** you'd like to use and enter the required information  
   ![Screenshot 2026-06-05 at 9.44.46 AM](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202026-06-05%20at%209.44.46%20AM.png?width=512&height=143&name=Screenshot%202026-06-05%20at%209.44.46%20AM.png)
   
   **Please Note:** City Hive can integrate more than one carrier, butyou can only use one carrier at a time.

#### [Smart Shipper](https://support.cityhive.net/portal/en/kb/articles/set-up-shipping#smart-shipper)

 If you'd like to use Smart Shipper, follow the steps in our article[**here**](https://support.cityhive.net/ch-smart-shipper?hsLang=en)to get started.

#### [FedEx](https://support.cityhive.net/portal/en/kb/articles/set-up-shipping#fedex-shipping)

 If you choose to use FedEx**,** we need you to provide the information listed below. To retrieve this information, follow the steps **[here.](https://support.cityhive.net/integrate-with-fedex-shipping?hsLang=en)**

1. Meter Number
2. Password
3. FedEx Account Number
4. Authentication Key
5. Test Password
6. Test Meter Number
7. Test FedEx Account Number
8. Test Authentication Key

#### [UPS](https://support.cityhive.net/portal/en/kb/articles/set-up-shipping#ups-shipping)

 If you choose to useUPSwe need you to provide the information listed below. To retrieve this information, follow the steps **[here.](https://support.cityhive.net/integrate-with-ups-shipping?hsLang=en)** 

1. User ID
2. Password
3. XML Access Key
4. Account Number

#### [Additional Shipping Options](https://support.cityhive.net/portal/en/kb/articles/set-up-shipping#shipping-options)

Select the options you wish to use when shipping an order under Shipping Info.  
**FedEx**:                                                                           **UPS:**

![Screenshot 2024-10-29 at 16.40.05](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202024-10-29%20at%2016.40.05.png?width=255&height=198&name=Screenshot%202024-10-29%20at%2016.40.05.png)![Screenshot 2024-10-29 at 16.39.23](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202024-10-29%20at%2016.39.23.png?width=217&height=207&name=Screenshot%202024-10-29%20at%2016.39.23.png)

#### [Packaging](https://support.cityhive.net/portal/en/kb/articles/set-up-shipping#packaging)

Click on the pencil icon in this section to add and modify additional packaging options.  
![Screenshot 2024-10-29 at 15.49.54](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202024-10-29%20at%2015.49.54.png?width=525&height=148&name=Screenshot%202024-10-29%20at%2015.49.54.png)[Packaging](https://support.cityhive.net/portal/en/kb/articles/set-up-shipping#packaging)

#### [Configure States](https://support.cityhive.net/portal/en/kb/articles/set-up-shipping#configure-states)

 Under Shipping Locations, add the states you'd like to ship to. For further steps on how to complete this, refer to our article **[here.](https://support.cityhive.net/portal/en/kb/articles/configure-shippable-states?hsLang=en)**

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