Shipping products from your retail store can boost sales and expand your customer base by reaching those who may not be able to visit your physical location.
This feature is available with all subscription plans:
- Standard
- Pro
- Expert
Connect a Shipping account with City Hive
Automatically calculate the cost of shipping based on the weight of the products a customer has added to their cart and distance to their location. The bottles are based on the following weights:
- 187ml - 0.83 lbs
- 375ml - 1.65 lbs
- 750ml - 3.31 lbs
- 1L - 4.41 lbs
- 1.5L - 6.61 lbs
- 3L - 13.23 lbs
- Begin on your Shipping section under Settings
- Select 'Add Carrier'
- Choose your shipping carrier you'd like to use and enter the required information
Please Note: City Hive can integrate more than one carrier, but you can only use one carrier at a time.
FedEx
If you choose to use FedEx, we need you to provide the information listed below. To retrieve this information, follow the steps here.- Meter Number
- Password
- FedEx Account Number
- Authentication Key
- Test Password
- Test Meter Number
- Test FedEx Account Number
- Test Authentication Key
UPS
If you choose to use UPS we need you to provide the information listed below. To retrieve this information, follow the steps here.- User ID
- Password
- XML Access Key
- Account Number
Additional Shipping Options
Select the options you wish to use when shipping an order under Shipping Info.
FedEx: UPS:
Packaging
Click on the pencil icon in this section to add and modify additional packaging options.
Configure States
Under Shipping Locations, add the states you'd like to ship to. For further steps on how to complete this, refer to our article here.