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Important Notes Before Getting Started - This feature currently has some limitations in how customers are notified when a product is ready for pickup or out for delivery.
Additionally, this is essentially creating a temporary inventory item. When you eventually add the real product to your POS, you’ll want to hide the pre-order item in the dashboard by clicking the crossed-out eye and transfer the information to the new product. 
How to Create a Pre-Order Item
- Begin on your Inventory section
- Click (+) at the top right next to the search bar then from the drop down, select New Product
- Fill in the name, description then add the tag of “preorder” in the Custom Category section
- Enter the price, the quantity you want to pre-sell, and upload an image of the product
- Scroll up and click Save to save your item
Special Order
Once the item is saved, you can add/update special order details on the product page by entering the hours to let customers know how long the item will be available 
We recommend that you add “PRE-ORDER” in the title of the product and explain how the confirmation process will work.
Due to current limitations, please be advised that customers will receive a confirmation message that their order is ready for pickup or out for delivery when you approve the order.
Currently there is no way around this and you need to approve the order within 7 days of the transaction so that the credit card authorization does not expire.
Marketing Your Product
Once your product is created, it will be immediately available for purchase on your app and website. At this point, you’ll want to start promoting that it’s available. Some effective ways to market your pre-order items include creating a promo banner, adding the items to your top navigation, and sending an email or push notification.