![City Hive Logo-2.png]](https://support.cityhive.net/hs-fs/hubfs/City%20Hive%20Logo-2.png?width=62&height=60&name=City%20Hive%20Logo-2.png)
- Use the search bar at the top right to search for any products you would like to update
- Click on the arrow to view the full product page
For quick edits, simply hover over the area you want to change. A pencil icon or dropdown will appear, allowing you to update the product’s image, name, view, or basic category right on the spot—no need to click the arrow.
Product Name
- After clicking the arrow to open the full product page, click the pencil icon at the top left next to the product name. Enter the product name accurately so customers can easily identify it
- Eliminate any additional abbreviations, sizes, etc. that is not the exact name of the product
- Click on the checkmark to save
What to avoid including in a product name:
- Beer/Soda: should NOT include pack size ( i.e. 4 pack, 6 pack, single) but can include container size and type (i.e. 12oz can)
- Wine: Names for wine can NOT include container size and type
- Liquor: Names for liquor can NOT include bottle sizes (i.e. 750 ml)
- Other/Accessories: Names in general can NOT include any pricing or availability info
Product Image
To ensure high-quality images for your app or website, the entire bottle should be shown on a white or transparent background, with at least one side measuring 450 pixels or more. Images containing trademarks will not be approved.
- Hover over the existing photo and click on it
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After clicking on the image, a pop-up will appear with a few upload options:
From File: Upload a saved image from your computer by dragging and dropping it, selecting it from your files, choosing from the Media Gallery, or using a URL.
Media Gallery: Pick an image that has already been uploaded to your gallery through the Studio section of the dashboard.
From URL: Use an image from the internet by clicking “Search For Product.”
This will open Google Image Search. Find an image that meets the requirements, right-click it, and select “Copy image address” Then, paste the URL in the provided field before clicking “Submit”
Product Description
Use this section to edit any product details. To add information your customers should know, click the pencil icon to make your changes, then select the checkmark to save them.
Product Categories
Place the product in the appropriate section of your mobile app or website. The type defines the main category the product belongs to, while the subtype provides a more specific category within that type. To make updates, click the pencil icon beside each section.
General Keywords
If a product can be described as organic, fruity, or dry, you can include that information in this section. You can add keywords to help customers easily find the product when searching. Click the pencil icon to start adding your keywords, press Enter after each tag, then click the checkmark to save your changes.
Product Size
- Click on the pencil next to "Size"
- Enter the product size as you'd like it to appear
- Click "Submit" to save your changes
Product Properties
In this section, you can update additional details about the product. These fields can be updated by clicking the pencil icon next to each section and then selecting the checkmark to save your changes.
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Enter the brand of the product
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Select the country using the drop-down menu
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Specify the region or state the product comes from
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If the item is a wine, enter the varietal(s)
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Add the alcohol content (%)
Custom Categories
These are specific to your store and are used to organize products within your own app or website. They help you group similar products together for navigation, filtering, or promotions. For example, you might create a store tag called “Summer Favorites” or “Holiday Specials” to highlight certain items. Click the pencil icon to start adding your keywords, press Enter after each tag, then click the checkmark to save your changes.
Price and Quantity
Our inventory syncs with your POS system every hour and will override the price and quantity listed in your City Hive dashboard if they are different after each sync. Because of this, any permanent price changes should be made in your POS. If needed, you can temporarily update the product’s price and quantity in the dashboard by following the steps below.
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Click the price box to update the price of the item, then click the checkmark to save your changes
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Update the quantity by entering the new amount. - If you want to keep the quantity static, click the pin icon next to the box before selecting the checkmark to save your changes
