Notification topics help you define and improve targeted campaigns for your customers. By setting up topics for specific interests, like wine, spirits, and beer, you'll gain better visibility into customer preferences.
This feature is available with the following subscription plans. Merchants not on one of these plans will be automatically upgraded
- Pro
- Expert
Navigate to the campaign section on your dashboard and select "Notification Topic" enter the Topic Name, Topic Description and Topic Tag. Once the information is all inputted you can save the topic.
1. Create Topics on the Merchant Dashboard
2. Create customer group with the Topic Tags
3. Send email campaign to this group
Customers can change their own preferences and the link will be in the email campaign footer, example of user preferences:
Few details to note:
- The topics will be sorted through A-Z (if needed to reorder, you can set up numbers on the beginning of the title)
- Once you set a new topic you can’t edit the tag or delete it at the moment, but you can edit the title and the description
If you have any questions feel free to reach out to support@cityhive.net