Create Automatic Delivery Discounts for Subscription Plan Subscribers

Utilize an automatic discount to offer free delivery to customers who purchase your delivery subscription service.

This feature is available with the following subscription plans. Merchants not on one of these plans will be automatically upgraded
  • Pro
  • Expert

Ensure your Delivery Subscription Plan is set up before proceeding.  You can refer to our tutorial on enabling subscription plans here, and review the detailed walkthrough on setting up a delivery subscription service here. Once configured, your subscription plan should appear like this:

Create the Automatic Discount

  1. Begin on the Promotions section of your dashboard and select Discounts
    Screenshot 2025-09-24 at 10.48.06-1
  2. Select (+) at the top right then 'Create Automatic Discount' Screenshot 2025-09-03 at 15.34.52

  3. Select the 'Advanced' option
  4. Complete the Basic Info section as shown below

Choose discount parameters

Unlike regular quantity discounts, you will skip most of the configuration options, and set up the customer limitation and delivery discount toward the end.

  1. Jump to 'Customer Specific' 
  2. Check 'Customer Specific' then click 'Limit by customer group'
  3. Change Field to 'Subscribed to Plans' and type in your subscription plan name in for the Value, then click on the right plan when it appears. This will ensure that your delivery discount is applied only to customers who have subscribed to your delivery subscription service. When the page is complete, it should look like this:
  4. Jump to 'Discount Feature'
  5. Check 'Discount Feature' then enter 100 in the Discount Amount field
  6. Check the two boxes for 'Percentage' and 'For Delivery'  Screenshot 2025-09-24 at 11.12.04
  7. Click 'Continue'
  8. Review the promotion, click 'Create' to save