While your customers can still place orders online without any issues, we kindly ask you to complete the outlined process so we can resume disbursing funds to your bank account.
- Begin on the Payment Info page in your Settings
- Click the pencil to begin updating your banking details
- Once you click the link, you should see a screen similar to the below screenshot
- Click on “Decision-Makers”, then click on your name
- Fill in the required fields details (date of birth and last 4 of SSN) and then hit “Next” and fill in the rest of the screens as well
- Once in the main screen again, head over to the Payout Details
- Navigate to “Bank Statement” - This step is NOT optional and must be completed
- Select the relevant document for the account confirmation and upload the details
Once all fields are verified, this process is complete and all pending payment will be disbursed within 2 business days.