--- title: Upload a Customer List description: Save time by uploading your email list from third-parties, eliminating the need to sync from multiple sources. Our powerful inventory and events integration lets you add products and event details in seconds. --- [Skip to content](https://support.cityhive.net/portal/en/kb/articles/upload-10-2-2020#main-content) [Contact Us](https://support.cityhive.net/kb-tickets/new?hsLang=en) [Customer portal](https://support.cityhive.net/tickets-view?hsLang=en) ![City Hive Logo-2.png\]](https://support.cityhive.net/hs-fs/hubfs/City%20Hive%20Logo-2.png?width=62&height=60&name=City%20Hive%20Logo-2.png) Open main navigation Close main navigation - [Contact Us](https://support.cityhive.net/kb-tickets/new) - [Customer portal](https://support.cityhive.net/tickets-view) We're here to help! - There are no suggestions because the search field is empty. 1. [City Hive Support](https://support.cityhive.net/?hsLang=en) 2. [Marketing & Customer Engagement](https://support.cityhive.net/marketing-customer-engagement?hsLang=en) 3. [Customer Acquisition & Management](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#customer-acquisition-management) # Upload a Customer List ## Save time by uploading your email list from third-parties, eliminating the need to sync from multiple sources. Our powerful inventory and events integration lets you add products and event details in seconds. Before uploading your list, make sure each customer's First and Last Name are combined in one cell. By default, all customers will receive email notifications. To control who receives notifications or include previously unsubscribed customers, add an 'Email Notifications' column and set each field to true or false. 1. [**Begin on the Customer Section**](https://merchants.cityhive.net/#!/fffff/customers) of your dashboard 2. Click (+) next to the search bar at the top right ![Screenshot 2026-06-04 at 9.29.13 AM](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202026-06-04%20at%209.29.13%20AM.png?width=37&height=34&name=Screenshot%202026-06-04%20at%209.29.13%20AM.png) 3. **Select the second option** to upload customers**![Screenshot 2026-06-04 at 3.16.28 PM](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202026-06-04%20at%203.16.28%20PM.png?width=157&height=36&name=Screenshot%202026-06-04%20at%203.16.28%20PM.png)** 4. **Click on CSV to upload your file**  ![Screenshot 2026-06-04 at 3.17.45 PM](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202026-06-04%20at%203.17.45%20PM.png?width=397&height=448&name=Screenshot%202026-06-04%20at%203.17.45%20PM.png) 5. ****Drag and drop the field to match the appropriate columns and click Save at the bottom**** ![](https://support.cityhive.net/hs-fs/hubfs/Knowledge%20Base%20Import/edbsn85890d0ec856427a10a3fac5d98664bbc7e410f13c52caeb447d163c6f9e60413a9e0337edd7dfbbe5fc58b858daa95a-1.png?width=554&height=548&name=edbsn85890d0ec856427a10a3fac5d98664bbc7e410f13c52caeb447d163c6f9e60413a9e0337edd7dfbbe5fc58b858daa95a-1.png) **Note:** The upload process can take between 30 minutes and a few hours depending on your list size. To confirm the total number of customers, hover over the quick stats located in your toolbar.  ![Screenshot 2024-09-17 at 3.57.13 PM-1](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202024-09-17%20at%203.57.13%20PM-1.png?width=357&height=115&name=Screenshot%202024-09-17%20at%203.57.13%20PM-1.png)  - [Get Set Up](https://support.cityhive.net/get-set-up?hsLang=en#main-content) - [Create Your Merchant Account](https://support.cityhive.net/get-set-up?hsLang=en#create-your-merchant-account) - [Configure Your Settings](https://support.cityhive.net/get-set-up?hsLang=en#configure-your-settings) - [Launch Your Website and App](https://support.cityhive.net/get-set-up?hsLang=en#launch-your-website-and-app) - [Marketplace Integrations](https://support.cityhive.net/get-set-up?hsLang=en#marketplace-integrations) - [Orders - Need Help?](https://support.cityhive.net/orders-need-help?hsLang=en#main-content) - [Shipping](https://support.cityhive.net/orders-need-help?hsLang=en#shipping) - [Delivery Optimization](https://support.cityhive.net/orders-need-help?hsLang=en#delivery-optimization) - [Digital Gift Cards](https://support.cityhive.net/orders-need-help?hsLang=en#digital-gift-cards) - [Inventory Management](https://support.cityhive.net/inventory-management?hsLang=en#main-content) - [City Hive POS](https://support.cityhive.net/inventory-management?hsLang=en#city-hive-pos) - [Set Up and Sync](https://support.cityhive.net/inventory-management?hsLang=en#set-up-and-sync) - [Update Product Information](https://support.cityhive.net/inventory-management?hsLang=en#update-product-information) - [Standard Inventory Management](https://support.cityhive.net/inventory-management?hsLang=en#standard-inventory-management) - [Customize Your Website & App](https://support.cityhive.net/customize-your-website-app?hsLang=en#main-content) - [Creating and Editing Pages](https://support.cityhive.net/customize-your-website-app?hsLang=en#creating-and-editing-pages) - [Graphics & Design](https://support.cityhive.net/customize-your-website-app?hsLang=en#graphics-design) - [Content Organization](https://support.cityhive.net/customize-your-website-app?hsLang=en#content-organization) - [Promotions](https://support.cityhive.net/promotions?hsLang=en#main-content) - [Promotions](https://support.cityhive.net/promotions?hsLang=en#promotions) - [Wine Clubs](https://support.cityhive.net/wine-clubs?hsLang=en#main-content) - [Wine Club](https://support.cityhive.net/wine-clubs?hsLang=en#wine-club) - [Marketing & Customer Engagement](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#main-content) - [Email, Push & SMS Marketing](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#email-push-sms-marketing) - [Customer Acquisition & Management](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#customer-acquisition-management) - [Autopilot](https://support.cityhive.net/autopilot?hsLang=en) - [Events](https://support.cityhive.net/events?hsLang=en) - [Overview & Reports](https://support.cityhive.net/overview-reports?hsLang=en) - [Payments & Billing](https://support.cityhive.net/payments-billing?hsLang=en#main-content) - [Transactions](https://support.cityhive.net/payments-billing?hsLang=en#transactions) - [Payments](https://support.cityhive.net/payments-billing?hsLang=en#payments) - [Disbursements](https://support.cityhive.net/payments-billing?hsLang=en#disbursements) - [Chargebacks](https://support.cityhive.net/payments-billing?hsLang=en#chargebacks) - [Ads & Analytics](https://support.cityhive.net/ads-analytics?hsLang=en#main-content) - [Analytics](https://support.cityhive.net/ads-analytics?hsLang=en#analytics) - [Ads](https://support.cityhive.net/ads-analytics?hsLang=en#ads) - [FAQs](https://support.cityhive.net/faqs?hsLang=en) [![Chill listening crop-3](https://support.cityhive.net/hs-fs/hubfs/serviceorg-normal.png?width=26&height=24&name=serviceorg-normal.png "Chill listening crop-3")](http://cityhive.net) City Hive Help Center Copyright © 2026, City Hive, Inc.