Deactivate a Discount

Discounts can be deactivated anytime from your dashboard. Once disabled, they won’t apply to future orders until reactivated. Follow these steps below to turn it off!

This feature is available with the following subscription plans. Merchants not on one of these plans will be automatically upgraded:

  • Pro
  • Expert
  1. Begin on the Discounts page of the Promotions section 
  2. Locate the discount you wish to deactivate then click on it 

  3. Under 'Status' at the top right, click the orange slider to switch it from orange to grey
If you received an error message that the coupon you are trying to deactivate is associated to an autopilot, then you must deactivate or delete the autopilot first before proceeding.
  1. To find the flight the discount is associated with, click edit on the flight Screenshot 2025-06-02 at 18.11.59
  2. Scroll until you see the coupon action and click on the trash bin to remove 
    Screenshot 2025-06-02 at 18.37.02
  3. Once you've deleted the coupon, repeat the steps above to finish turning off the discount