Deactivate a Discount

The custom coupon feature is available with the following subscription plans. Merchants not on one of these plans will be automatically upgraded upon creating a custom coupon. 

• Pro
• Expert
  
  

1. Begin on the Coupons page of the Promotions section of the dashboard
   

2. In the enabled list of discounts (whether it is a coupon or an automatic discount), locate the discount you wish to deactivate

   
3. Click on the orange slider in the top right hand corner of the discount box to deactivate the discount
   
4. If you received an error message that the coupon you are trying to deactivate is associated to an autopilot, then you must deactivate or delete the autopilot first before proceeding.
   1. Navigate to the autopilot menu in the Merchant Dashboard.
      
   2. Find the flight that the coupon is associated with. To do so, click edit on the flight, then scroll until you see the coupon option. If the coupon you wish to deactivate is there, then remove the coupon or delete/deactivate the flight.
      
       
   3. Once you've deactivated/deleted the flight, repeat step 3 to finish turning off the coupon.