Employee Access

Employee Access

Give your team the ability to help manage your online operations by setting them up on the Dashboard!


By giving your team access they will have the ability but are not limited to:  

- Receive Order Notifications
- Create/Edit Orders
- Create/Edit Promotions, Push Notifications, Email Campaigns
- Update Product Information 
- Create Customer Groups
- Update Studio Customizations
- View/Download Reports 

   And more. 

How to Create a User

Begin by heading over to your Settings > Users. Which can be found on the top menu bar within the settings page. 

 

To add a new user, click on the (+) on the top right hand side of the dashboard once in the user section to being adding a new user. 

You can go ahead and create a user by adding them by email and assigning a role

Or you can also fill in your employees information, assign them a role and create them a temporary password which they can use to sign in. 


The different types of roles include: 


- Orders Only : Create, View, Edit
- Admin : Access to Create, View, Edit majority of the Dashboard
- inventory, Customer and Orders :  Create, View, Edit these areas of the Dashboard
- Manager : Same access as admin except can only view Invoices and Reports
- Employee : Create, View, Edit Inventory only

Click 'Submit' to send your team member an invitation to use our platform!

Please Note: They will need to click the 'Verify Email' button in their email to receive access to their account. 



    • Related Articles

    • Employee Order Notifications

      Once a team member is added into the City Hive dashboard, email, SMS, and phone order notifications are automatically enabled. To adjust these or reset an employees' password follow the steps below. ➡️ Head to Your Users Section Which can be found on ...
    • Verify Credit Card Account Access

      Protect your business from chargebacks by sending a small deposit between $.01.-$.99 to a customer's account who's been flagged as suspicious. Once verified within the City Hive platform, you can feel more confident that the credit card is not being ...
    • How to Take Your Website Live

      Your inventory is synced, your logo is uploaded. What’s next? It’s time to take your new site or shop page live! When you are ready to take your site live, you have three options: Invite us to Godaddy or Google If you have a GoDaddy or Google account ...
    • Add Facebook Business Partner

      Head to business.facebook.com and log in to your Facebook account. 1. On the Business Settings page  select partners to grant access to your business' page              3.  After selecting Partners, click on add and choose the first option to add a ...
    • Corporate Orders

      Corporate orders are perfect for stores that are processing large orders for events or gifts. Instead of customers calling the store and employees not knowing where to direct them to, the customer can place an order online and the store can follow up ...