This feature is available with all subscription plans:
- Standard
- Pro
- Expert
Popular uses:
If the customer requests a refund, we will charge the refund amount to the card on file and issue the funds back to the customer. We do this because we are not able to withdraw funds directly from their account, we are only able to deposit, which will hit the account.
To refund an order is simple. Just click the “Refund” button on the right side of the order page and proceed with the following steps. If the order has not been approved you can decline the order so the customer will not be charged.