Insure Your Orders Against Fraud
Protecting your orders against potential fraudulent charges and chargebacks is important to help reduce the instances of fraud at your store.
Advanced Fraud Protection option is to protect your business against fraudulent chargebacks. I’ve outlined a few quick points of what’s included below and have attached the full protection policy for you to review.
- Chargebacks on eCommerce transactions City Hive received, screened and marked as a “Pass.”
- Chargebacks due to fraud or unauthorized charges, usually as a result of stolen account or card information.
To insure your eComm orders, the cost is an additional 1% on all transactions. Let me know if you’d like to get setup!
Please view the attached document to learn more and to reach out if you would like to enroll!
Protect Against Credit Card Fraud
City Hive is working very hard to identify fraudulent behavior on the platform and prevent it ahead of time. Our effort should not be perceived as an alternative to the Merchant's effort but as augmenting it. When we know a transaction is Fraud we'll ...
Corporate orders are perfect for stores that are processing large orders for events or gifts. Instead of customers calling the store and employees not knowing where to direct them to, the customer can place an order online and the store can follow up ...
Automatically Sync Orders Back to Your POS
Save time from manually adding orders to your POS by contacting us. Our team can configure the following POS systems to send the orders back automatically and deplete inventory. Lightspeed Retail Com Cash Magstar mPower (Cloud) Retail Key (by Hotel ...
Fulfill an Order
There is nothing better than getting a new order. Your customers need you, and it's time for you to step in and fulfill their requests. To fulfill an order please follow the steps below. ➡️ Head to Your Orders Page Review the Order 1. Protect ...
Chargebacks occur when a customer issues a chargeback with their bank. A pre-arbitration "pre-arb" occurs when a disputed chargeback is won and challenged for a second time by the customer. Any chargeback or pre-arbitration results in an immediate ...