--- title: Google My Business Account description: Lets your store information show up in search results when people are looking for you online. This allows you to improve your local SEO and your store will show up frequently driving more traffic to your website.  --- [Skip to content](https://support.cityhive.net/portal/en/kb/articles/google-business-account#main-content) [Contact Us](https://support.cityhive.net/kb-tickets/new?hsLang=en) [Customer portal](https://support.cityhive.net/tickets-view?hsLang=en) ![City Hive Logo-2.png\]](https://support.cityhive.net/hs-fs/hubfs/City%20Hive%20Logo-2.png?width=62&height=60&name=City%20Hive%20Logo-2.png) Open main navigation Close main navigation - [Contact Us](https://support.cityhive.net/kb-tickets/new) - [Customer portal](https://support.cityhive.net/tickets-view) We're here to help! - There are no suggestions because the search field is empty. 1. [City Hive Support](https://support.cityhive.net/?hsLang=en) 2. [Ads & Analytics](https://support.cityhive.net/ads-analytics?hsLang=en) 3. [Ads](https://support.cityhive.net/ads-analytics?hsLang=en#ads) # Google My Business Account ## Lets your store information show up in search results when people are looking for you online. This allows you to improve your local SEO and your store will show up frequently driving more traffic to your website. #### Benefits of a Google My Business account 1. Allows your store to be discoverable across search engines 2. Keeps your customers informed of products available at your store and any other information they are looking for 3. Builds trust between you and the customers allowing them to learn and contact your store #### Setting up your Google My Business account 1. You can **set up your Google My Business account** by following this link-  **[www.google.com/business](http://www.google.com/business)**  ![](https://support.cityhive.net/hs-fs/hubfs/Knowledge%20Base%20Import/DocsDisplay-Nov-10-2022-08-18-11-9736-PM.png?width=297&height=201&name=DocsDisplay-Nov-10-2022-08-18-11-9736-PM.png) You have the option to sign in with a current gmail account or create a new one. 2. Once signed in you'll **enter your business name** and **if doesn't appear you'll select "add your business" to Google** ![](https://support.cityhive.net/hs-fs/hubfs/Knowledge%20Base%20Import/DocsDisplay-Nov-10-2022-08-18-10-2529-PM.png?width=321&height=212&name=DocsDisplay-Nov-10-2022-08-18-10-2529-PM.png) 3. **Choose the category that fits your business**  ![](https://support.cityhive.net/hs-fs/hubfs/Knowledge%20Base%20Import/DocsDisplay-Nov-10-2022-08-18-11-0064-PM.png?width=303&height=349&name=DocsDisplay-Nov-10-2022-08-18-11-0064-PM.png) 4. **Enter the location** of your store so customers know where to visit  ![](https://support.cityhive.net/hs-fs/hubfs/Knowledge%20Base%20Import/DocsDisplay-Nov-10-2022-08-18-08-3180-PM.png?width=317&height=252&name=DocsDisplay-Nov-10-2022-08-18-08-3180-PM.png) 5. **Fill in your contact information**  ![](https://support.cityhive.net/hs-fs/hubfs/Knowledge%20Base%20Import/DocsDisplay-Nov-10-2022-08-18-12-8578-PM.png?width=350&height=362&name=DocsDisplay-Nov-10-2022-08-18-12-8578-PM.png) 6. **Finish and manage your listing**  ![](https://support.cityhive.net/hs-fs/hubfs/Knowledge%20Base%20Import/DocsDisplay-Nov-10-2022-08-18-09-6535-PM.png?width=348&height=254&name=DocsDisplay-Nov-10-2022-08-18-09-6535-PM.png) 7. **Verify your business** Make sure that all of your business information is correct, once verified it means that all your information is ready for your customers to find on Google. **You’ll select a verification option**, you can “Verify Now” or “Verify Later”. 8. **Google reviews** - Reviews are defaulted onto your Google listing, however you can request to [remove a review](https://support.google.com/business/answer/4596773#flag) if it violates Google review policies - Before you can respond to reviews you’ll have to verify your business, you can then reply directly through the Google My Business App or on your Business Profile on Google Maps Benefits of Reviews:  - Replying to reviews will help build your customers trust - Reviews can boost recognition - Important to remind your customers to leave reviews to spread the word! #### Where to Locate Your Google Business ID 1. Sign in to your Google My Business 2. Select the organization from the drop-down menu 3. Click on menu for the organization and choose details 4. Under the organization name you'll see a 10 digit organization ID #### How to add Google Place ID 1. **[Find your Google Place ID](https://developers.google.com/places/web-service/place-id)** 2. Add to the **[Dashboard \> Insights \> Reviews \> Google Place ID field.](https://merchants.cityhive.net//#!/000/insights/reviews)** You can have a place ID for each location not on the direct HQ account, the reviews will differ based on when the customer changes the store on the website.  ![](https://support.cityhive.net/hs-fs/hubfs/Knowledge%20Base%20Import/edbsn1eb31fa961a35bd5c65f1c7b36dc4a5b19270fc8e7c3580058aac0a59abc74df07074572a57d8364c2ae8cf62a9d7593-1.png?width=688&height=207&name=edbsn1eb31fa961a35bd5c65f1c7b36dc4a5b19270fc8e7c3580058aac0a59abc74df07074572a57d8364c2ae8cf62a9d7593-1.png)     - [Get Set Up](https://support.cityhive.net/get-set-up?hsLang=en#main-content) - [Create Your Merchant Account](https://support.cityhive.net/get-set-up?hsLang=en#create-your-merchant-account) - [Configure Your Settings](https://support.cityhive.net/get-set-up?hsLang=en#configure-your-settings) - [Launch Your Website and App](https://support.cityhive.net/get-set-up?hsLang=en#launch-your-website-and-app) - [Marketplace Integrations](https://support.cityhive.net/get-set-up?hsLang=en#marketplace-integrations) - [Orders - Need Help?](https://support.cityhive.net/orders-need-help?hsLang=en#main-content) - [Shipping](https://support.cityhive.net/orders-need-help?hsLang=en#shipping) - [Delivery Optimization](https://support.cityhive.net/orders-need-help?hsLang=en#delivery-optimization) - [Digital Gift Cards](https://support.cityhive.net/orders-need-help?hsLang=en#digital-gift-cards) - [Inventory Management](https://support.cityhive.net/inventory-management?hsLang=en#main-content) - [City Hive POS](https://support.cityhive.net/inventory-management?hsLang=en#city-hive-pos) - [Set Up and Sync](https://support.cityhive.net/inventory-management?hsLang=en#set-up-and-sync) - [Update Product Information](https://support.cityhive.net/inventory-management?hsLang=en#update-product-information) - [Standard Inventory Management](https://support.cityhive.net/inventory-management?hsLang=en#standard-inventory-management) - [Customize Your Website & App](https://support.cityhive.net/customize-your-website-app?hsLang=en#main-content) - [Creating and Editing Pages](https://support.cityhive.net/customize-your-website-app?hsLang=en#creating-and-editing-pages) - [Graphics & Design](https://support.cityhive.net/customize-your-website-app?hsLang=en#graphics-design) - [Content Organization](https://support.cityhive.net/customize-your-website-app?hsLang=en#content-organization) - [Promotions](https://support.cityhive.net/promotions?hsLang=en#main-content) - [Promotions](https://support.cityhive.net/promotions?hsLang=en#promotions) - [Wine Clubs](https://support.cityhive.net/wine-clubs?hsLang=en#main-content) - [Wine Club](https://support.cityhive.net/wine-clubs?hsLang=en#wine-club) - [Marketing & Customer Engagement](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#main-content) - [Email, Push & SMS Marketing](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#email-push-sms-marketing) - [Customer Acquisition & Management](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#customer-acquisition-management) - [Autopilot](https://support.cityhive.net/autopilot?hsLang=en) - [Events](https://support.cityhive.net/events?hsLang=en) - [Overview & Reports](https://support.cityhive.net/overview-reports?hsLang=en) - [Payments & Billing](https://support.cityhive.net/payments-billing?hsLang=en#main-content) - [Transactions](https://support.cityhive.net/payments-billing?hsLang=en#transactions) - [Payments](https://support.cityhive.net/payments-billing?hsLang=en#payments) - [Disbursements](https://support.cityhive.net/payments-billing?hsLang=en#disbursements) - [Chargebacks](https://support.cityhive.net/payments-billing?hsLang=en#chargebacks) - [Ads & Analytics](https://support.cityhive.net/ads-analytics?hsLang=en#main-content) - [Analytics](https://support.cityhive.net/ads-analytics?hsLang=en#analytics) - [Ads](https://support.cityhive.net/ads-analytics?hsLang=en#ads) - [FAQs](https://support.cityhive.net/faqs?hsLang=en) [![Chill listening crop-3](https://support.cityhive.net/hs-fs/hubfs/serviceorg-normal.png?width=26&height=24&name=serviceorg-normal.png "Chill listening crop-3")](http://cityhive.net) City Hive Help Center Copyright © 2026, City Hive, Inc.