City Hive Support

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City Hive Support

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Configure Your Settings

Employee Order Notifications

Once a team member is added into the City Hive dashboard, email, SMS, and phone order notifications are automatically enabled. To adjust these notifications or reset an employees' password, please follow the steps below.

This feature is available with all subscription plans:

Standard
Pro
Expert

Popular Uses:

Order Processing
Performance Monitoring

Begin on your Users section, Which can be found on the top menu bar within the settings page
Choose the user you would like to edit
Toggle notifications on to enable them for the user, or turn them off to pause notifications.

Password Change

To change your password, click on "Change Password" in the User Details
Proceed with typing your new password in both sections then click submit to save