Skip to content
Contact Us Customer portal
  • There are no suggestions because the search field is empty.

Employee Order Notifications

Once a team member is added into the City Hive dashboard, email, SMS, and phone order notifications are automatically enabled. To adjust these notifications or reset an employees' password, please follow the steps below.

  1. Begin on your Users section, Which can be found on the top menu bar within the settings page

     Screenshot 2024-07-16 at 11.27.24

  2. Select the user you would like to enable notifications forScreenshot 2024-07-16 at 12.38.54

  3. Click Edit at the top right
    Screenshot 2026-02-05 at 12.27.03 PM

  4. Toggle notifications on to enable them for the user, or turn them off to pause notifications
    Screenshot 2026-02-05 at 12.28.04 PM

  5. Click Save once done 

Dashboard Preferences

This is where you can set your alarm notification for incoming orders. You can tap the play button to preview each sound before selecting one, then click Save at the top to apply your changes.

Screenshot 2026-02-05 at 12.28.57 PM