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Create A Case Discount

City Hive offers a variety of discount options, with the case discount being our most popular! See the setup instructions below.

  1. Begin on the Promotions section under Automatic Discounts
  2. Click  (+) next to the search bar Screenshot 2024-07-31 at 11.50.23
  3. Select Create Automatic Discount  Screenshot 2025-09-03 at 15.34.52
  4. Select Case Discount 

    The discount will automatically apply a 10% discount. You can always click on Basic at the top left to go back and make any changes to the discount  

  5. Fill in the details of the discount

    1. Rule Name: Name that will show up in your discount list (visible only on your dashboard)

    2. Rule Description: Describe the discount the customer will receive (visible only on your dashboard)

    3. Discount Amount: Toggle between the dollar mode to percentage modes by clicking the symbol next to field and then enter the amount that will be taken off the products

  6. Click Continue until you navigate to  Category And Product

    Screenshot 2024-11-13 at 17.32.33

  7. Enable the filter by clicking on the box

  8. Use the parameters to set discount limits, then click Add Parameter to add any additional details Screenshot 2024-11-13 at 17.30.58
    1. Example: 
      Screen Shot 2023-04-20 at 9.23.52 PM-1Screen Shot 2023-04-20 at 9.46.55 PM 
      *If multiple sizes are required use the | symbol without spaces to add more options bk7vU

    2. Additional popular parameters - Field | Operation | Value 

      1. Subtype | Does Not Include | Sparkling

      2. Tags | includes | "{tag name}"

      3. Price String | Does Not End With | .97

  9. Enter the product requirements by clicking on Advanced Quantity Options

    1. Minimum Product Quantity: Enter the number of items required for the discount

    2. Discount Qualifying Products:  Enable this box so that only the products that meet the product filter receive the discount

    3. Exclude Discounted Products (not required): If you do not want to have sale items count towards the minimum product quantity, check this box

  10. Click Continue until all sections of the discount are complete
  11. Review the summary to confirm all updates are correct
  12. Hit Create to save the discount  

If you have any questions, please email us at support@cityhive.net