--- title: Payments and Disbursements description: View a detailed breakdown of all funds deposited into your account, sorted by date. --- [Skip to content](https://support.cityhive.net/disbursements#main-content) [Contact Us](https://support.cityhive.net/kb-tickets/new?hsLang=en) [Customer portal](https://support.cityhive.net/tickets-view?hsLang=en) ![City Hive Logo-2.png\]](https://support.cityhive.net/hs-fs/hubfs/City%20Hive%20Logo-2.png?width=62&height=60&name=City%20Hive%20Logo-2.png) Open main navigation Close main navigation - [Contact Us](https://support.cityhive.net/kb-tickets/new) - [Customer portal](https://support.cityhive.net/tickets-view) We're here to help! - There are no suggestions because the search field is empty. 1. [City Hive Support](https://support.cityhive.net/?hsLang=en) 2. [Payments & Billing](https://support.cityhive.net/payments-billing?hsLang=en) 3. [Disbursements](https://support.cityhive.net/payments-billing?hsLang=en#disbursements) # Payments and Disbursements ## View a detailed breakdown of all funds deposited into your account, sorted by date. To simplify the reconciliation process, we now have a [Payments section](https://merchants.cityhive.net/#!/ffffff/payments/disbursements) on the menu where you can view all of your disbursements.  **This section only contains disbursements after March 1, 2024.** 1\. **[Begin on the Payments section of the dashboard](https://merchants.cityhive.net/#!/5f1894b6e39d7636471ef59d/payments/disbursements)** 2\.  Disbursements will be categorized by date and gateway (Adyen or Braintree) and will display the number of transactions included in the disbursed amount ![](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202024-05-29%20at%203-39-34%20PM-png.png?width=670&height=290&name=Screenshot%202024-05-29%20at%203-39-34%20PM-png.png) The Disbursements page includes information on all the transactions. It includes:  - **ID** - City Hive transaction ID for reference - **Disbursement** **Date** - Date the funds were distributed to your account - **Account** - Store name where the funds were distributed - **Gateway** - Payment processor  - **#** **Transactions** - the number of orders that make up the disbursed amount  - **Disbursed** **Amount** - Total amount of funds disbursed 3\. To understand your disbursement totals, click each line to view the transactions included Refunds are highlighted in red to show offsets to the total  ![Zight Recording 2024-05-21 at 01.15.26 PM](https://support.cityhive.net/hs-fs/hubfs/Zight%20Recording%202024-05-21%20at%2001.15.26%20PM.gif?width=670&height=345&name=Zight%20Recording%202024-05-21%20at%2001.15.26%20PM.gif) 4\. Click on the order to be taken to the order details page for further clarification, if needed. Then, select the box next to (Order) that looks like this ![Screenshot 2024-05-15 at 6.10.32 PM](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202024-05-15%20at%206.10.32%20PM.png?width=20&height=21&name=Screenshot%202024-05-15%20at%206.10.32%20PM.png): ![Screenshot 2024-05-15 at 5.40.12 PM](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202024-05-15%20at%205.40.12%20PM.png?width=670&height=303&name=Screenshot%202024-05-15%20at%205.40.12%20PM.png)   If you have any other questions regarding disbursements, you can always check your [Transaction Report](https://support.cityhive.net/portal/en/kb/articles/reconcile-bank-disbursements?hsLang=en) or [schedule time with your account manager. ](https://merchants.cityhive.net/#!/ffffff/?city-hive-help-menu) - [Get Set Up](https://support.cityhive.net/get-set-up?hsLang=en#main-content) - [Create Your Merchant Account](https://support.cityhive.net/get-set-up?hsLang=en#create-your-merchant-account) - [Configure Your Settings](https://support.cityhive.net/get-set-up?hsLang=en#configure-your-settings) - [Launch Your Website and App](https://support.cityhive.net/get-set-up?hsLang=en#launch-your-website-and-app) - [Marketplace Integrations](https://support.cityhive.net/get-set-up?hsLang=en#marketplace-integrations) - [Orders - Need Help?](https://support.cityhive.net/orders-need-help?hsLang=en#main-content) - [Shipping](https://support.cityhive.net/orders-need-help?hsLang=en#shipping) - [Delivery Optimization](https://support.cityhive.net/orders-need-help?hsLang=en#delivery-optimization) - [Digital Gift Cards](https://support.cityhive.net/orders-need-help?hsLang=en#digital-gift-cards) - [Inventory Management](https://support.cityhive.net/inventory-management?hsLang=en#main-content) - [City Hive POS](https://support.cityhive.net/inventory-management?hsLang=en#city-hive-pos) - [Set Up and Sync](https://support.cityhive.net/inventory-management?hsLang=en#set-up-and-sync) - [Update Product Information](https://support.cityhive.net/inventory-management?hsLang=en#update-product-information) - [Standard Inventory Management](https://support.cityhive.net/inventory-management?hsLang=en#standard-inventory-management) - [Customize Your Website & App](https://support.cityhive.net/customize-your-website-app?hsLang=en#main-content) - [Creating and Editing Pages](https://support.cityhive.net/customize-your-website-app?hsLang=en#creating-and-editing-pages) - [Graphics & Design](https://support.cityhive.net/customize-your-website-app?hsLang=en#graphics-design) - [Content Organization](https://support.cityhive.net/customize-your-website-app?hsLang=en#content-organization) - [Promotions](https://support.cityhive.net/promotions?hsLang=en#main-content) - [Promotions](https://support.cityhive.net/promotions?hsLang=en#promotions) - [Wine Clubs](https://support.cityhive.net/wine-clubs?hsLang=en#main-content) - [Wine Club](https://support.cityhive.net/wine-clubs?hsLang=en#wine-club) - [Marketing & Customer Engagement](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#main-content) - [Email, Push & SMS Marketing](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#email-push-sms-marketing) - [Customer Acquisition & Management](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#customer-acquisition-management) - [Autopilot](https://support.cityhive.net/autopilot?hsLang=en) - [Events](https://support.cityhive.net/events?hsLang=en) - [Overview & Reports](https://support.cityhive.net/overview-reports?hsLang=en) - [Payments & Billing](https://support.cityhive.net/payments-billing?hsLang=en#main-content) - [Transactions](https://support.cityhive.net/payments-billing?hsLang=en#transactions) - [Payments](https://support.cityhive.net/payments-billing?hsLang=en#payments) - [Disbursements](https://support.cityhive.net/payments-billing?hsLang=en#disbursements) - [Chargebacks](https://support.cityhive.net/payments-billing?hsLang=en#chargebacks) - [Ads & Analytics](https://support.cityhive.net/ads-analytics?hsLang=en#main-content) - [Analytics](https://support.cityhive.net/ads-analytics?hsLang=en#analytics) - [Ads](https://support.cityhive.net/ads-analytics?hsLang=en#ads) - [FAQs](https://support.cityhive.net/faqs?hsLang=en) [![Chill listening crop-3](https://support.cityhive.net/hs-fs/hubfs/serviceorg-normal.png?width=26&height=24&name=serviceorg-normal.png "Chill listening crop-3")](http://cityhive.net) City Hive Help Center Copyright © 2026, City Hive, Inc.