Configuring your custom sender email is vital for establishing credibility, enhancing deliverability, and maximizing the effectiveness of your email marketing endeavors!
This feature is available with the following subscription plans. Merchants not on one of these plans will be automatically upgraded
- Pro
- Expert
Popular examples of having a custom sender email:
- Sending out weekly campaigns that reflects your company's name
- Engage with your customer community
- Create personalized emails
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Begin on the Marketing section of the dashboard
- Click on "Email Configuration" on the top menu
- Enter your "From Name"
- Click on "Change Domain"
- Enter the email address you would like to use in the "Reply To Email Address" for the first line
For the second, enter the email domain which is everything after the "@" sign
- Click on "Register Domain"
- For the next step, log into your domain platform where your website is hosted
- Once logged in, make sure Type, Name and Value records have been input correctly exactly as they appear then save
- Click on "Check Verification"
- Ensure that all entries under the "Verified" section indicate "True"
- Click "Set Domain"
- Scroll up to the top and click "Save Configuration" to save all changes
