Configure Your Custom Sender Email Confirmation

Configuring your custom sender email is vital for establishing credibility, enhancing deliverability, and maximizing the effectiveness of your email marketing endeavors!

Configuring your sending email is available with the following subscription plans. Merchants not on one of these plans will be automatically upgraded upon launch

  • Pro
  • Expert

Popular examples of having a custom sender email:

  • Sending out weekly campaigns that reflects your company's name 
  • Engage with your customer community
  • Create personalized emails
  1. Begin on the Marketing section of the dashboard

  2. Click on "Email Configuration" on the top menu
    Screenshot 2024-03-14 at 10.25.20
  3. Enter your "From Name"  
    Screenshot 2024-03-14 at 10.26.57
  4. Click on "Change Domain" Screenshot 2024-03-14 at 10.31.44
  5. Enter the email address you would like to use in the "Reply To Email Address" for the first line
    Screenshot 2024-03-14 at 10.38.12

    For the second, enter the email domain which is everything after the "@" sign 
    Screenshot 2024-03-14 at 10.39.22
  6. Click on "Register Domain" Screenshot 2024-03-14 at 10.40.19
  7. For the next step, please log into your domain platform and input the following list of records exactly as they appear and save
    Screenshot 2024-03-14 at 10.42.23
  8. Click on "Check Verification" Screenshot 2024-03-14 at 10.47.28
  9. Ensure that all entries under the "Verified" section indicate "True"
    Screenshot 2024-03-14 at 10.51.38
  10. Click "Set Domain"  Screenshot 2024-03-14 at 10.53.59
  11. Scroll up to the top and click "Save Configuration" to save all changes Screenshot 2024-03-14 at 10.55.38