Create A Pop Up

Pop ups are a powerful tool for increasing customer engagement and capturing leads. This article highlights best practices for designing and implementing pop ups to improve the user experience. Learn how to set one up below!

This feature is available with the following subscription plans. Merchants not on one of these plans will be automatically upgraded 
  • Pro
  • Expert

Popular Uses: 

  • Highlight limited-time offers, flash sales, or special events to drive immediate action
  • Inform visitors about updates or other important announcements
  1. Begin on your Studio section under Popups 
  2. Click on (+) at the top right to create a new pop up Screenshot 2024-07-31 at 11.50.23
  3. Enter an internal title to enable the editor
    Screenshot 2024-11-26 at 10.54.06
  4. Open the editor to begin creating your content Screenshot 2024-11-26 at 10.56.12
  5. While using the editor, double click on the text to create your ownScreenshot 2024-11-26 at 10.57.59
  6. On the right side of the editor, you'll find various elements available for designing your pop up by scrolling through your options. Simply drag and drop these elements into the body to customize your pop up as desired
    Screenshot 2024-11-26 at 11.43.13
  7. After completing your design, click "Save" and then "Close Editor"
  8. Click the checkmark to enable your popup
    Screenshot 2024-11-26 at 11.25.40
  9. Decide where you would like to show your pop up
    Screenshot 2024-11-26 at 11.25.51
  10.  Add an internal description (optional)
    Screenshot 2024-11-26 at 11.26.05-1
  11. Use the parameters to filter which customers will see this pop up. If you want it visible to all customers, simply leave this section blank.
    Screenshot 2024-11-27 at 09.52.24

  12. Adjust the settings of your pop up: 
    1. Priority -  A higher number indicates that the pop up will take precedence and appear before others that are also enabled.
    2. Delay - The time delay before the pop up appears after the customer visits the website.
    3. Cooldown- The number of days before the pop up re-appears for the same customer. 
    4. Occurrences - Amount of time the pop up will remain visible to the same customer. 
      Screenshot 2024-12-13 at 13.52.12

  13. Scroll  to the top to  preview your pop up then hit "Update" to save your changes Screenshot 2024-07-31 at 18.32.51

Update a Pop Up

If you were looking to make updates to a pop up that is currently appearing on your site, Start by  clicking on the  pop up you wish to edit.  

Disable - If you wish to turn off this pop up, uncheck the "Enabled" box and click "Update" to save your changes.

Edits - After making any modifications to the pop up, click "Update" to ensure all changes are saved.

 

For any questions or concerns regarding the set up, feel free to contact support@cityhive.net