--- title: Configure Flat-Rate Shipping description: Flat-rate shipping discounts are a powerful tool to attract, retain, and satisfy customers. Discover how to set up a flat rate discount to streamline your shipping fees below! --- [Skip to content](https://support.cityhive.net/configure-flat-rate-shipping#main-content) [Contact Us](https://support.cityhive.net/kb-tickets/new?hsLang=en) [Customer portal](https://support.cityhive.net/tickets-view?hsLang=en) ![City Hive Logo-2.png\]](https://support.cityhive.net/hs-fs/hubfs/City%20Hive%20Logo-2.png?width=62&height=60&name=City%20Hive%20Logo-2.png) Open main navigation Close main navigation - [Contact Us](https://support.cityhive.net/kb-tickets/new) - [Customer portal](https://support.cityhive.net/tickets-view) We're here to help! - There are no suggestions because the search field is empty. 1. [City Hive Support](https://support.cityhive.net/?hsLang=en) 2. [Promotions](https://support.cityhive.net/promotions?hsLang=en) 3. [Promotions](https://support.cityhive.net/promotions?hsLang=en#promotions) # Configure Flat-Rate Shipping ## Flat-rate shipping discounts are a powerful tool to attract, retain, and satisfy customers. Discover how to set up a flat rate discount to streamline your shipping fees below! **This feature is available with the following subscription plans. Merchants not on one of these plans will be automatically upgraded:** - Pro - Expert **Popular Uses: ** -  Encourage customers to spend more by offering flat-rate shipping on orders above a certain threshold - Drives immediate action and boosts short-term sales 1. **[Begin on your Promotions section under Automatic Discounts](https://merchants.cityhive.net/#!/ffffff/rules_list)** 2. **Click (+) **to create a new discount ![image-png-Jul-15-2024-01-35-13-0334-PM](https://support.cityhive.net/hs-fs/hubfs/image-png-Jul-15-2024-01-35-13-0334-PM.png?width=26&height=20&name=image-png-Jul-15-2024-01-35-13-0334-PM.png) 3. **Type in the promotion** you would like to create in the Rule Description ![Screenshot 2025-01-15 at 11.42.28](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202025-01-15%20at%2011.42.28.png?width=501&height=39&name=Screenshot%202025-01-15%20at%2011.42.28.png) 4. **Set the discount amount** to $0 **![Screenshot 2025-01-15 at 11.42.36](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202025-01-15%20at%2011.42.36.png?width=197&height=74&name=Screenshot%202025-01-15%20at%2011.42.36.png)** 5. **Toggle on Fixed Price ![Screenshot 2025-01-15 at 11.55.36](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202025-01-15%20at%2011.55.36.png?width=415&height=45&name=Screenshot%202025-01-15%20at%2011.55.36.png)** 6. **Select the offer type** as Shipping ![Screenshot 2025-01-15 at 11.27.56](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202025-01-15%20at%2011.27.56.png?width=314&height=110&name=Screenshot%202025-01-15%20at%2011.27.56.png) 7. Fill out the rest of the criteria as needed until you reach **Discount Feature** 8. **Select Discount Feature** and input the amount you would like to set the fee  ![Screenshot 2025-01-15 at 11.44.41](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202025-01-15%20at%2011.44.41.png?width=256&height=48&name=Screenshot%202025-01-15%20at%2011.44.41.png) ![Screenshot 2025-01-15 at 11.31.58](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202025-01-15%20at%2011.31.58.png?width=354&height=58&name=Screenshot%202025-01-15%20at%2011.31.58.png) 9. **Toggle on Flat Rate and Shipping Fee** ![Screenshot 2025-01-15 at 11.36.11](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202025-01-15%20at%2011.36.11.png?width=188&height=45&name=Screenshot%202025-01-15%20at%2011.36.11.png)![Screenshot 2025-01-15 at 11.36.06](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202025-01-15%20at%2011.36.06.png?width=185&height=44&name=Screenshot%202025-01-15%20at%2011.36.06.png) 10. **Click on the dropdown** under Shipping Options and fill out the section **(optional)** ![Screenshot 2025-01-15 at 11.34.06](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202025-01-15%20at%2011.34.06.png?width=408&height=173&name=Screenshot%202025-01-15%20at%2011.34.06.png) 11. **Review the discount and click Update** to save your promotion ![Screenshot 2024-07-31 at 18.32.51](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202024-07-31%20at%2018.32.51.png?width=83&height=26&name=Screenshot%202024-07-31%20at%2018.32.51.png) **If you have any questions regarding the setup, please reach out to [support@cityhive.net](mailto:support@cityhive.net)** - 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