Automate your marketing via SMS Autopilots

Once you're approved to send SMS messages to your customers, you can start setting up your autopilots!

Before setting up, ensure you've already created an SMS account in the dashboard by clicking the gear icon on the left, then selecting "Create an Account." Once your account is approved, your account manager will notify you.

SMS marketing regulations are quite specific, and compliance requires that your customer:

1) receives a text asking for their permission to send future messages

2) responds directly to that message to give their consent

We have built a quick and easy template so that this can happen automatically, whenever a customer provides their phone number.

1. Begin on your Autopilot section 
2. Click to view the dropdown 
3. Choose to create from an existing template
4. Select SMS Sender
   
5. Activate the flight
6. Edit the flight name
7.  Click the pencil icon in the 'Send SMS' action box 
8. Edit the body of your SMS 
   
   
9. Click 'Submit' to save the message
10. Click 'Save Flight' to save changes

1. Ensure a first-purchase promotion has already been chosen
2. Click (+) at the top right of the Autopilot section to choose another template. This time, select the template that corresponds to your first purchase promotion, such as the "SMS Welcome Series: $10 OFF $30" template, if it matches your coupon
3. Similar to the first autopilot, this series has already been set up for you. It will send three texts, spaced five days apart, to your new customer. The aim is to "strike while the iron is hot" and encourage them to place their first order while it's still fresh in their mind
4.  You can adjust the wording of the messages if you'd like, but feel free to leave them as is if you're satisfied with the content. Toggle 'Flight is on' and save your changes

Congratulations! Your SMS marketing automations are ready to go!