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Applying Store Credit to Customer Accounts

Learn how to issue and manage store credit for customers directly from their account in your dashboard.

  1. Begin on the Customer section of your dashboard
  2. Search for the customer using the bar at the top right Screenshot 2025-09-24 at 11.55.17
  3. Click on the account
  4. Scroll down to Customer Credit Balance and click on the pencil Screenshot 2025-09-24 at 11.58.24
  5. Select Store Credit Amount and add in the desired amount 
    Screenshot 2025-09-24 at 12.00.46
  6. Select Increase to apply the credit
    Screenshot 2025-09-24 at 12.03.46
  7. Once done you'll see the credit applied 
    Screenshot 2025-09-24 at 12.06.01

To deduct credit, follow the same steps but select Decrease instead.