Advanced Set Up
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      1. City Hive Support
      2. Get Set Up
      3. Advanced Set Up

      Creating Additional Locations

      Expand your market presence and strengthen your position by adding a new location! After onboarding your first location, you can easily add more stores through via the dashboard.

      This feature is available with the following subscription plans. Merchants not on one of these plans will be automatically upgraded
      • Pro
      • Expert

       Set Up Your Parent Account

      1. Begin on your Multi Store Management page under Settings
      2. Click Create Multi Account
      3. Fill out information requested in the popup
        • Multi Store Type: Select chain to create a shared website for all locations with centralized branding, marketing and customer support. Best used for companies with the same owner
        • Corporate Name: Optional but the following format is recommended. "Store Name (HQ)"
        • Email: Each location must have a unique email for set up. Check the box "Don't have an email address" if you do not have another email to use
        • Phone Number: Optional to add a centralized contact number for customers to reach out. Do not use an individual location's phone number
        • Add a New Payment Method: Used for immediate charges and your monthly invoice. If you would like to make changes to your billing set up, please fill this out and contact us to customize
      4. To finish, click Create Account 

      Once complete, you will be taken to the parent account's dashboard.

      Add New Store to Parent Account

      1. Begin on your Multi Store Management page in your parent account's settings
      2. Click Add New Store to Chain
      3. Fill out information requested in the pop up
        • Store Name: The following format is recommended "Store Name - Location" (Example: Wine Store - New York City)
        • Email: Each location must have a unique email for set up. Check the box "Don't have an email address" if you do not have another email to use
        • Phone Number: The individual location's phone number
        • Address: The individual location's address
      4. Click Create Account
      5. Click Finish Onboarding at the top right of your screen 
        • You will be prompted to connect your bank account for deposits and payments for that location
      6. Review store info settings for the new location (order types, hours, delivery, etc)
      7. Contact support@cityhive.net to request integration for the additional stores' inventory

      When the location is ready to go live on the website/app, let us know via email to
      support@cityhive.net.