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Update Products From Your Phone/ Tablet

This guide provides a clear, step-by-step process for efficiently managing your product inventory. Learn how to quickly update product details directly from your mobile device using the CityHive Product Scanner.

1. Overview of Product Update Process

Here's a quick overview of the five steps involved in updating your products. First, you'll open your merchant portal from your phone or tablet. Next, select the barcode icon at the top of the screen. Then, choose "Product Scanner" from the available options. After that, you'll scan an item, which will pull up its details. Finally, you can adjust the product details as needed to keep your inventory accurate and up-to-date.
Overview of Product Update Process

2. Step 1: Open Your Merchant Portal

To begin, open your CityHive merchant portal directly from your phone or tablet. This provides convenient access to your inventory management tools wherever you are. Once logged in, locate the barcode icon situated at the top of the screen. This icon is your gateway to the scanning features, so go ahead and select it to proceed to the next step.
Step 1: Open Your Merchant Portal

3. Step 2: Select Product Scanner

After selecting the barcode icon, you'll see various scanner options. For updating product details, you need to select the "Product Scanner" tile. This specific tool is designed to help you quickly identify and modify existing product information. Choosing this option will prepare your device to scan items and access their associated data within the CityHive system.
Step 2: Select Product Scanner

4. Step 3: Scan an Item

Now it's time to scan your item. Use your device's camera to scan the barcode on the product. CityHive's system will then automatically look up the barcode, identify the product, and pull up its corresponding details within the merchant portal. This quick lookup process ensures you're working with the correct item information, streamlining your inventory management tasks.
Step 3: Scan an Item

5. Step 4: Adjust Product Details

Once the item's details are displayed, you can easily make any necessary adjustments. Simply select the pencil icon next to any field you wish to modify. This allows you to update critical information such as the current "On Hand" quantity, retail price, sale price, unit cost, and any applicable deposit fees. You can also adjust the Distributor SKU. Additionally, at the bottom of the product details, you have the option to print a shelf label or schedule it for printing, ensuring your physical inventory is accurately labeled.
Step 4: Adjust Product Details

6. You're All Set

You've successfully learned how to update products using your phone or tablet. For more helpful CityHive how-to articles and support, please visit our online resources.
You're All Set