---
title: POS Knowledge Base Directory (POS)
description: POS Knowledge Base Directory (POS)
---

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1. [City Hive Support](https://support.cityhive.net/?hsLang=en)
2. [Inventory Management](https://support.cityhive.net/inventory-management?hsLang=en)
3. [City Hive POS](https://support.cityhive.net/inventory-management?hsLang=en#city-hive-pos)

# POS Knowledge Base Directory (POS)

## POS Knowledge Base Directory

Find the right how-to guide by task — browse by category below.

### Sales & Register

- [Process a Cash Sale at the Register (POS)](https://support.cityhive.net/c?hsLang=en)
- [Refund an Order](https://support.cityhive.net/refunds?hsLang=en)
- Split PaymentsCOMING SOON
- [House Accounts](https://support.cityhive.net/house-accounts-pos?hsLang=en)
- Save/ Park CartsCOMING SOON
- [Cash Management](https://support.cityhive.net/cash-management-training-guide-pos?hsLang=en)
- [Setting Up "Hot Keys/ Quick Select Items"](https://support.cityhive.net/setting-up-quick-select-items-hot-keys?hsLang=en)

### Purchasing & Receiving

- [Non-Integrated Purchase Orders & Receiving](https://support.cityhive.net/non-integrated-purchase-orders-receiving-?hsLang=en)
- [Manual Receiving by Scanning Cases & Bottles (POS)](https://support.cityhive.net/manual-receiving-by-scanning-cases-bottles-pos?hsLang=en)
- [Create a PO and Receive From Your POS (POS)](https://support.cityhive.net/create-a-po-and-receive-d?hsLang=en)

### Shelf Labels & Inventory

- [Print A Shelf Label From "Inventory Insights" (POS)](https://support.cityhive.net/p?hsLang=en)
- [Scan to Print a Shelf Label (POS)](https://support.cityhive.net/g?hsLang=en)

### Reporting & Analytics

- [All Articles](https://support.cityhive.net/overview-reports?hsLang=en)
- [Reporting (POS)](https://support.cityhive.net/r?hsLang=en)

### Hardware & POS Setup

- [Setting Up Your City Hive POS Hardware (POS)](https://support.cityhive.net/setting-up-your-city-hive-pos-hardware-pos?hsLang=en)
- [Create A Web App For Your POS](https://support.cityhive.net/installing-cityhive-as-a-web-app-for-full-screen-access?hsLang=en)
- [Pairing Terminals and Registers](https://support.cityhive.net/cityhive-pos-device-pairing-registers-and-payment-terminals?hsLang=en)

### Discounts & Pricing

- [All Articles](https://support.cityhive.net/promotions?hsLang=en)
- [Create a Coupon](https://support.cityhive.net/portal/en/kb/articles/creating-coupons?hsLang=en)
- [Create an Automatic Discount](https://support.cityhive.net/portal/en/kb/articles/automatic-discount?hsLang=en)
- [Create A Case Discount](https://support.cityhive.net/portal/en/kb/articles/create-a-case-discount?hsLang=en)
- [Implement a Loyalty Program](https://support.cityhive.net/portal/en/kb/articles/implement-a-loyalty-program?hsLang=en)
- [First Responder Discounts/ Military](https://support.cityhive.net/setting-up-military-first-responder-and-teacher-discounts-pos?hsLang=en)
- [Manually Update Loyalty Points](https://support.cityhive.net/editing-customer-store-credit-in-cityhive-pos?hsLang=en)

### Marketing & Customers

- [All Articles](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#customer-acquisition-management)
- [Implement a Loyalty Program](https://support.cityhive.net/portal/en/kb/articles/implement-a-loyalty-program?hsLang=en)
- [Auto-Pilot](https://support.cityhive.net/autopilot?hsLang=en)

### Employee/User Access

- [Team Access](https://support.cityhive.net/portal/en/kb/articles/team-access?hsLang=en)
- Clock In/OutCOMING SOON
- PIN Based POS AccessCOMING SOON
- Manager OverrideCOMING SOON

### Marketplace Integrations

- [DoorDash Integration: FAQ & Reference Guide](https://support.cityhive.net/doordash-integration-faq-reference-guide?hsLang=en)
- [DoorDash Integration](https://support.cityhive.net/doordash-integration?hsLang=en)
- [Walmart LocalFinds Integration: FAQ & Reference Guide](https://support.cityhive.net/walmart-integration-faq-reference-guide?hsLang=en)
- [Walmart LocalFinds Integration](https://support.cityhive.net/walmart-localfinds-integration?hsLang=en)
- [Instacart Integration: FAQ & Reference Guide](https://support.cityhive.net/instacart-integration-faq-reference-guide?hsLang=en)
- [Uber Eats Integration: FAQ & Reference Guide](https://support.cityhive.net/uber-integration-faq-reference-guide?hsLang=en)
- [Uber Eats Integration: Set Up](https://support.cityhive.net/uber-eats-integration?hsLang=en)
- [Grubhub Integration: FAQ & Reference Guide](https://support.cityhive.net/grubhub-integration-faq-reference-guide?hsLang=en)
- [Processing GrubHub Orders](https://support.cityhive.net/processing-grubhub-orders?hsLang=en)
- [Marketplace Pricing](https://support.cityhive.net/data-feed-management?hsLang=en)

### Common User Errors

- [Loyalty "Prompt" Error](https://support.cityhive.net/loyalty-prompt-error-pos?hsLang=en)
- [Receipt Printer Pairing Errors](https://support.cityhive.net/receipt-printer-pairing-errors-pos?hsLang=en)

 

- [Get Set Up](https://support.cityhive.net/get-set-up?hsLang=en#main-content)

    - [Create Your Merchant Account](https://support.cityhive.net/get-set-up?hsLang=en#create-your-merchant-account)
    - [Configure Your Settings](https://support.cityhive.net/get-set-up?hsLang=en#configure-your-settings)
    - [Launch Your Website and App](https://support.cityhive.net/get-set-up?hsLang=en#launch-your-website-and-app)
    - [Marketplace Integrations](https://support.cityhive.net/get-set-up?hsLang=en#marketplace-integrations)
- [Orders - Need Help?](https://support.cityhive.net/orders-need-help?hsLang=en#main-content)

    - [Shipping](https://support.cityhive.net/orders-need-help?hsLang=en#shipping)
    - [Delivery Optimization](https://support.cityhive.net/orders-need-help?hsLang=en#delivery-optimization)
    - [Digital Gift Cards](https://support.cityhive.net/orders-need-help?hsLang=en#digital-gift-cards)
- [Inventory Management](https://support.cityhive.net/inventory-management?hsLang=en#main-content)

    - [City Hive POS](https://support.cityhive.net/inventory-management?hsLang=en#city-hive-pos)
    - [Set Up and Sync](https://support.cityhive.net/inventory-management?hsLang=en#set-up-and-sync)
    - [Update Product Information](https://support.cityhive.net/inventory-management?hsLang=en#update-product-information)
    - [Standard Inventory Management](https://support.cityhive.net/inventory-management?hsLang=en#standard-inventory-management)
- [Customize Your Website & App](https://support.cityhive.net/customize-your-website-app?hsLang=en#main-content)

    - [Creating and Editing Pages](https://support.cityhive.net/customize-your-website-app?hsLang=en#creating-and-editing-pages)
    - [Graphics & Design](https://support.cityhive.net/customize-your-website-app?hsLang=en#graphics-design)
    - [Content Organization](https://support.cityhive.net/customize-your-website-app?hsLang=en#content-organization)
- [Promotions](https://support.cityhive.net/promotions?hsLang=en#main-content)

    - [Promotions](https://support.cityhive.net/promotions?hsLang=en#promotions)
- [Wine Clubs](https://support.cityhive.net/wine-clubs?hsLang=en#main-content)

    - [Wine Club](https://support.cityhive.net/wine-clubs?hsLang=en#wine-club)
- [Marketing & Customer Engagement](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#main-content)

    - [Email, Push & SMS Marketing](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#email-push-sms-marketing)
    - [Customer Acquisition & Management](https://support.cityhive.net/marketing-customer-engagement?hsLang=en#customer-acquisition-management)
- [Autopilot](https://support.cityhive.net/autopilot?hsLang=en)
- [Events](https://support.cityhive.net/events?hsLang=en)
- [Overview & Reports](https://support.cityhive.net/overview-reports?hsLang=en)
- [Payments & Billing](https://support.cityhive.net/payments-billing?hsLang=en#main-content)

    - [Transactions](https://support.cityhive.net/payments-billing?hsLang=en#transactions)
    - [Payments](https://support.cityhive.net/payments-billing?hsLang=en#payments)
    - [Disbursements](https://support.cityhive.net/payments-billing?hsLang=en#disbursements)
    - [Chargebacks](https://support.cityhive.net/payments-billing?hsLang=en#chargebacks)
- [Ads & Analytics](https://support.cityhive.net/ads-analytics?hsLang=en#main-content)

    - [Analytics](https://support.cityhive.net/ads-analytics?hsLang=en#analytics)
    - [Ads](https://support.cityhive.net/ads-analytics?hsLang=en#ads)
- [FAQs](https://support.cityhive.net/faqs?hsLang=en)

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