Onboarding Your Store
Popular Category and Product Definitions
Defining Parameters When you're creating an automatic discount, you'll be asked to add Product and Category parameters if you have specific product(s) you wish to discount. The most popular of these parameter types can be entered as follows: Size - ...
Purchase Limit On Specific Products
How to add a purchase limit on a product To begin this process please head over to the Inventory section of the dashboard and search for the desired product in the search bar. - After finding the desired product click on the arrow on the top left or ...
1-Click Campaigns
What is a 1-Click Campaign? A City Hive sponsored campaign is an ONLINE ONLY City Hive run-campaign where we cover a percentage of the promotional offer (typically ranging between 25-50%) to help your store exceed your sales goals and increase ...
How to Take Your Website Live
Your inventory is synced, your logo is uploaded. What’s next? It’s time to take your new site or shop page live! When you are ready to take your site live, you have three options: Invite us to Godaddy or Google If you have a GoDaddy or Google account ...
Delivery Zone - Set Up Delivery
Reach customers near and far by offering on-demand delivery to their doorstep. ➡️ Head to Your Delivery Settings Page 1. Begin by clicking the pink pencil to edit the area that already exists 2. Zoom out by clicking the minus sign and then extend ...
Store Hours
Store Hours To set your store hours, click on the 'Hours' section on the white left menu. Add your store's hours by clicking the 'Edit' icon (pencil) at the top right of the 'Store Hours' box and enter the time your store opens and closes each day. ...
Store Order Notifications
Add your store's phone number and email to get notified about new orders. ⚠️ If your phone is answered by a machine, add an X after your phone number and then the number to dial to speak with your fulfillment team (e.g.: 555-555-5555x0).
Enroll in the Apple Developer Program
The following steps are only a requirement for getting your app into Apple’s App Store. No further actions need to be taken to get your Android App available in the Google Play Store. We will submit both once we get access to your Apple developer ...
Taxes
To review how your taxes are set, click on the 'Taxes' section on the white left menu. Due to constant changes being made at the state and local levels you’ll find that your tax percentage may or may not be correct. If incorrect or if you need a ...
Purchase a Domain
Domain is another name for web address. If you've previously owned a website or have purchased a domain for your store (ex: www.cityhive.net) then chances are you already have a domain. If you do not have a domain you can easily get one through ...
Fulfillment Types
Offering multiple fulfillment options for customers not only increases your chance to reach new business, it also helps increases the frequency of orders from your current customer base. Follow the instructions below to set up the option for ...
Submit Logo
Please submit your store's logo via your dashboard in the studio section. ➡️ Go to the Studio Section 1. Click on From File 2. Either click to Choose File or drag and drop your logo file into the box You're all set! Once this is done, you'll receive ...
Contact Info
It only takes a few minutes to set up your store's contact information. Follow the instructions below to update the email and phone number that customers see website and/or app. If you're looking to update your address, please ...
Sync Inventory
Keep your inventory up to date automatically with real-time integration. City Hive is compatible with every POS - if you don't see the one you want on the list, email us at info@cityhive.com Quantities & price update automatically New UPCs available ...
Connect Bank Account
Configure your City Hive account with our credit card processor, Braintree, and get payments from online orders right to your bank. When an order comes from your mobile app and/or website, that means that the customers' bank has authorized an amount ...