---
title: Employee User Access 
description: Give your team the ability to help manage your online operations by setting them up with their own accounts on the City Hive Dashboard. 
---

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# Employee User Access

## Give your team the ability to help manage your online operations by setting them up with their own accounts on the City Hive Dashboard.

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1. **[Begin on the Users section](https://merchants.cityhive.net/#!/fffff/settings/users)** under Settings
2. **To add a new user,** **click (+) the at the top right of the page**![](https://support.cityhive.net/hs-fs/hubfs/image-png-Jul-15-2024-01-35-13-0334-PM.png?width=40&height=30&name=image-png-Jul-15-2024-01-35-13-0334-PM.png)
   
   ![](https://support.cityhive.net/hs-fs/hubfs/image-png-Jul-15-2024-01-30-27-7752-PM.png?width=670&height=45&name=image-png-Jul-15-2024-01-30-27-7752-PM.png)
3. If you wish to create the user only providing the team member's email, you can choose to register with **"Email Only" and assign them a role**. If you would like to provide all of the team member's information, you can select **"All User Info" and proceed to provide your employee's name, assign them a role, enter their email and phone number, and create a password which they can use to login**
   
   ![](https://support.cityhive.net/hs-fs/hubfs/image-png-Jul-15-2024-01-37-12-6495-PM.png?width=493&height=192&name=image-png-Jul-15-2024-01-37-12-6495-PM.png)
4. **Click "Submit"** to send your team member an email with an invitation to the platform

**Please Note:** The user will need to click the "**Verify Email"** button in their email to receive access to their account

#### [Employee Order Notifications](https://support.cityhive.net/portal/en/kb/articles/employee-user-access#employee-order-notifs)

1. **[Begin on your Users section,](https://merchants.cityhive.net/#!/fffff/settings/users)** Which can be found on the top menu bar within the settings page
   
   #### ![](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202024-07-16%20at%2011.27.24.png?width=601&height=49&name=Screenshot%202024-07-16%20at%2011.27.24.png)
2. **Select the user** you would like to enable notifications for**![](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202024-07-16%20at%2012.38.54.png?width=670&height=44&name=Screenshot%202024-07-16%20at%2012.38.54.png)**
3. **Click "Edit"** at the top right   **![](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202026-02-05%20at%2012.27.03%20PM.png?width=67&height=32&name=Screenshot%202026-02-05%20at%2012.27.03%20PM.png)**
4. **Toggle notifications on** to enable them for the user, o**r turn them off to pause notifications**  
   ![](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202026-02-05%20at%2012.28.04%20PM.png?width=230&height=236&name=Screenshot%202026-02-05%20at%2012.28.04%20PM.png)
5. **Click "Save"** once done

#### [Dashboard Preferences](https://support.cityhive.net/portal/en/kb/articles/employee-user-access#dashboard-preferences)

This is where you can set your alarm notification for incoming orders. You can tap the play button to preview each sound before selecting one, then click "**Save"** at the top to apply your changes.

![](https://support.cityhive.net/hs-fs/hubfs/Screenshot%202026-02-05%20at%2012.28.57%20PM.png?width=268&height=286&name=Screenshot%202026-02-05%20at%2012.28.57%20PM.png)

 

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