Third-party delivery services can help your team handle more orders efficiently, whether you’re just starting or enabling it as part of a joint effort to expand your reach.
Why use third party delivery?
- Expand your delivery network to additional zones
- Offer delivery to customers without needing to hire additional employees
- Cover for a sick driver
- Support an increase in delivery volume
City Hive's third-party integration with Postmates and DoorDash can easily be added to your account, just send us an email at support@cityhive.net to enable it. Read more below on supported states and how it works!
DoorDash Availability by state:
- California
- Connecticut
- Washington, DC
- Florida
- Georgia
- Idaho (Beer & Wine only)
- Illinois
- Iowa
- Kentucky
- Massachusetts (Permit limitations)
- Minnesota
- Missouri
- Nebraska
- New York
- Ohio
- Oregon (Beer & Wine only)
- Tennesse
- Texas
- Virginia
- Washington
Postmates Delivery by State:
- Arizona
- California
- Washington D.C.
- Florida
- Idaho
- Illinois
- Kentucky
- Oregon
- Massachusetts
- Minnesota
- Missouri
- Nebraska
- New York
- Tennesse
- Texas
- Virginia
- Washington
- Wyoming
Third party delivery services do no support delivery across bridges or through tunnels.
1. Select DoorDash or Postmates as the delivery method when accepting your order.
2. Wait as the City Hive platform automatically calls and assigns the next available driver to come pick up your delivery.
Wait times can vary and are based on driver availability. You will receive an email confirmation when a driver has been assigned to the order.3. Verify the delivery driver is above the age of 21, their ID matches the name of the driver you received confirmation for, and the products you are having them leave with are all there prior to releasing the delivery.
Once the driver completes their delivery you are automatically charged on your monthly invoice for the delivery fee and driver tip.
FAQ:
What if my driver does not arrive?
Y ou can call another delivery driver by clicking into the Full Info of your order and selecting change next to the DoorDash logo. From here you can select to switch the delivery to yourself or call another driver.
What if my dasher does not deliver the order?