Corporate orders are perfect for stores that are processing large orders for events or gifts. Instead of customers calling the store and employees not knowing where to direct them to, the customer can place an order online and the store can follow up directly with them around pricing and order details for events, such as:
Zoom Wine Tastings
Placing Orders to One Address:
- Customers can either use the current website’s inventory or can create a new merchant account where we force a higher in stock quantity for items that customers know they will want. This allows customers to not be limited to the amount of inventory in stock when placing a large corporate/event order.
- Stores can offer a white glove service where the order is placed on behalf of the customer through the dashboard. Customers can provide payment over the phone or merchants can send an invoice.
Placing Orders to Multiple Addresses:
- Direct customers to YOURSTOREURL.com/corporate-orders to complete an order to multiple addresses. To add additional items outside of the gift sets that are already showcased, tag the inventory items you’d like include with “gift set”. All orders placed on the corporate orders page will automatically be sent as an invoice and can be reviewed under the Corporate Orders page of the Orders section of the dashboard.
- Orders that are not paid for with a credit card will show in the dashboard with a Pending Invoice flag. Additionally you can access all pending invoices via the Orders Section in the Pending Invoices section.
Invoices currently can not be marked as paid via the dashboard however you can export and email the customer a report of all pending invoices by searching their name and then click on the export order button on the top right of the orders page.
Insure Your Orders Against Fraud
Protecting your orders against potential fraudulent charges and chargebacks is important to help reduce the instances of fraud at your store. Advanced Fraud Protection option is to protect your business against fraudulent chargebacks. I’ve outlined a ...
Automatically Sync Orders Back to Your POS
Save time from manually adding orders to your POS by contacting us. Our team can configure the following POS systems to send the orders back automatically and deplete inventory. Lightspeed Retail Com Cash Magstar mPower (Cloud) Retail Key (by Hotel ...
What Does It Mean to Be "Connected"?
“Connected” is a City Hive initiative to bring together all members of the three-tiered system. By getting Connected, we build a stronger ecosystem for retailers, suppliers, and distributors alike. What does it mean to be a Connected supplier? ...
Connect Bank Account
Configure your City Hive account with our credit card processor, Braintree, and get payments from online orders right to your bank. When an order comes from your mobile app and/or website, that means that the customers' bank has authorized an amount ...
Store Order Notifications
Add your store's phone number and email to get notified about new orders. ⚠️ If your phone is answered by a machine, add an X after your phone number and then the number to dial to speak with your fulfillment team (e.g.: 555-555-5555x0).