Marketplace Integrations: Master Overview

This guide gives you a side-by-side look at how each marketplace integration works — inventory syncing, hours, order pausing, deposits, and more. For marketplace-specific details, links to each individual guide are included below the table.

Feature	Uber	DoorDash	Grubhub	Instacart	Walmart
Inventory	Yes — full feed, in/out of stock flagged, no quantity	Yes — active/inactive only, no quantity	Yes — in-stock only (excludes THC, CBD, cigars)	Yes — in-stock items only	Yes
Delivery Hours	Yes	Yes (store must contact us)	Yes	—	—
Pickup Hours	Yes	Store must contact us	Yes	—	—
Editing Orders	Yes – item quantities can be reduced but cannot be increased. Items can only be substituted in their entirety	Yes	No – Modifications are not supported. Any attempts to make unsupported edits will result in an error.	No	Yes – If an item's out of stock, give the customer a call and update the order directly from the City Hive dashboard.
Pausing Orders	Yes (dashboard)	Manual (store must contact us)	No	No	—
Bag Fee	Not supported	Not supported	Not supported	Not supported	Not supported
Bottle Deposits	Yes — included in total	Yes — sent separately by default	—	—	—
Prep Time	Yes — default 10 min	Not supported	Not supported	Not supported	Not supported
Delivery Fees	Set up on platform	Set up on platform	Set up on platform	Set up on platform	Set up on platform
Customer Cancellations	Yes	Yes	Yes	Yes	Yes
Marking Items Out of Stock	Yes (via POS)	Yes (via POS)	Yes (via POS)	Yes (via POS)	Yes (via POS)
Tax	Included, not reflected in City Hive total	Included, not reflected in City Hive total	Included, not reflected in City Hive total	—	—

For platform-specific details, see the full FAQ for each marketplace:

Marketplace Integrations: Master Overview

A quick reference comparing how your store syncs with all supported marketplaces.