City Hive Support
Contact Us
Go to Customer Portal
Fulfill & Edit Orders
Get Set Up
Configure Your Settings
Connect Your Inventory
Launch Your Website and App
Advanced Set Up
Fulfill & Edit Orders
Standard Order Processing
Delivery Optimization
Advanced Order Processing
Manage Your Inventory
Standard Inventory Management
Advanced Inventory Management
Customize Your Website & App
Graphics & Design
Content Organization
Discounts & Promotions
Standard Discounts
Advanced Discounts
Customer Engagement & Marketing
Customer Acquisition & Management
Email, Push & SMS Marketing
Google & Facebook Tools
Payments & Billing
Suppliers & Distributors
Set Up
Connected E-Commerce Website
Promotions
FAQs
Wine Clubs, Gift Cards, Etc.
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City Hive Support
Fulfill & Edit Orders
Get Set Up
Configure Your Settings
Connect Your Inventory
Launch Your Website and App
Advanced Set Up
Fulfill & Edit Orders
Standard Order Processing
Delivery Optimization
Advanced Order Processing
Manage Your Inventory
Standard Inventory Management
Advanced Inventory Management
Customize Your Website & App
Graphics & Design
Content Organization
Discounts & Promotions
Standard Discounts
Advanced Discounts
Customer Engagement & Marketing
Customer Acquisition & Management
Email, Push & SMS Marketing
Google & Facebook Tools
Payments & Billing
Suppliers & Distributors
Set Up
Connected E-Commerce Website
Promotions
FAQs
Wine Clubs, Gift Cards, Etc.
Fulfill & Edit Orders
Standard Order Processing
Fulfill an Order
Edit an Order
Refund an Order
Mitigate Fraud by Verifying Credit Card Account Access
Order Status Definitions
Manually Create an Order
See more
Delivery Optimization
Utilize Uber & Doordash for Deliveries
Driver Delivery App & Route Optimization through Onfleet
Associate Specific Delivery Drivers to Orders
DoorDash & Uber Appeal Process
Advanced Order Processing
Activate Fraud Protection
Add a Coupon to an Order
Change Order Fulfillment (Delivery vs. Pickup)
Change The Tip
Block an Account from Ordering
Reauthorize Card
Prevent Additional Credit Card Fees
See more
